Customer Feedback

Even now after over 30 years of running this business I still smile when a customer takes the time to let us know that he or she is happy with our service. It's good to be appreciated! Below is a selection of real e-mail messages received from just a few of our many satisfied customers.....

You can also click HERE to see what our ebay customers think - this is something that can't be faked!

Hello

Reference Inv No C/366908 - Trailer Wheels.

Just a short note to let you know that I agree with your header No 1 for all three claims - Service and Support, Stock Availability and Fast delivery having received my trailer wheels today.

Thank you also for contacting me so quickly and arranging to have the wheels made up and delivered so promptly as well.

A very satisfied customer especially in these trying times.

Very pleased to recommend you to family and friends.

Stay safe.

Ian Mitchell

Hi just a quick note to say thanks for telephone advice and quick delivery of my online order last week.

More importantly thanks for the speedy delivery which you sent when I'd made an out of character complete and utter mess of fitting a tube to a heavy duty loadall type tyre on a sunday afternoon, and ruined the tube!

I couldnt be relied upon, but you could, and the replacement was here within 22 hours without choosing express delivery...

Cheers Stephen

Mike,

Many thanks, my snow chains were delivered this morning – excellent service!

Ordered from you Monday 15:23 – delivered in France today, Thursday 10:00.

Amazon France ordered Monday 10:25 – delivery due Friday sometime! (and that is with ‘rapid delivery’)

Philip

PS – they have achieved exactly what I expected. I have already cleared all my snow and now I have the chains, the weather has turned warmer and no more snow is expected!

Dear Sirs,

Just a quick 'thank you' for the Kenda K500 Super Turf tyres and tubes ordered by phone on 4 Sept, received by my friend and brought to me in Bulgaria yesterday.

I'm very pleased with the tyres and with your service and will recommend your business.

Kind regards,

Nick Wright.

Hi Guys,

Just wanted to say a huge “THANK YOU”.

Tubes here this morning and just the job.

You guys better than Amazon Prime on delivery, price and availability.

Fantastic,

Cheers, and best wishes from a happy farmer

Tom Charnock.
 

Many thanks for trailer tyres + tubes received yesterday.  Ordered by 'phone Wednesday pm and delivered Friday - excellent advice & service. They fitted easily, were exactly the right size and look far better quality than the previous ones supplied with the trailer. Thanks again!

Geoff Brown.
 

Hi Mike, tyres arrived Fed-Ex this morning, they fit like gloves, thanks again 5 star service with Lightning fast delivery,

cheers Gerry.

Hi

Thanks for excellent service!

Tyres etc arrived here just after lunchtime today (even though UPS delayed a day due to 'operating conditions', two days to Belfast is pretty amazing for the price) and I am very pleased.

Great prices, great service, I'll recommend you to my buggying buddies.

Thanks

Kevin

Hi,

Mobility scooter tyres arrived yesterday  afternoon, and were fitted by 6.00 pm.

Excellent service, thank you , especially Clive for the help and advice.

Bob Claridge.

Good morning,

Dear Sir or Madam,

Just wanted to say what a fantastic customer experience I’ve had regarding my first order with you.
Goods were perfect and arrived next day. Very impressed.
Please pass on my thanks to your wider team.

Yours faithfully,

Kevin Foster.

Hi sales team,

Tyres arrived today safe and sound. Sorry about messing you about over the sizes and very many thanks for dealing with the problems I caused in such a helpful way.

Very many thanks

Best regards

Ian Copcutt.

HI Clive

Bit late I know but its full swing mid season here – however I just wanted to drop you a line to say thanks for everything. The tyres arrived perfectly, were mounted the same day and the mower is transformed. Simply great service from tyre selection to arrival here in France.

Wish more suppliers were as good as you guys – but then everyone would be the same I guess…

Anyhow thanks again and I wont hesitate to recommend and re-use your services.

Warm regards

Peter.

Just wanted to say I was very impressed by the time frame in which I received my goods. Ordered tyre and tube on Thursday afternoon and they arrived early next morning. Superb service…..will use again definitely………tractor back to work again….yippee!

Kevin Richards

Hi there,

Just a note to say thank you for the excellent service you provided when I bought some tyres from you last week. I could not believe it when they arrived the following day.

Well done and thanks again

Jim Stanley

Mike

I am a great complainer BUT when accolades are due, I sing them from the rooftops.

Your delivery arrived here today (my fault - I was not in on Tuesday when they first tried to deliver!) Tyre fitted within 1 hour and motorised wheelbarrow fully operational and in use on site 1 hour after that.

Thank you for your advice, effort and stellar service. I will be using you in the future.

In stark contrast - I have not yet had a delivery date for the same tyre order 3 weeks ago from a local tyre "specialist" here in France - appalling non service.

Yours gratefully

Paul Fisher

Hello There!

Wow!!! Order placed a.m. 05/11. Delivery made Lunchtime 06/11.

What service!!!

Plus, the itmes ordered are just what was required.

Many Thanks. A Quality Service!

Regards,

Peter Faulkner.

Hi
We ordered the tyres on Monday with a 3 - 5 working day delivery estimate, we actually received them on Wednesday early afternoon, speedy or what!

Needed to call to clarify a detail and the customer service is excellent, we would recommend you for any tyre needs.

Thank you.

Karen L

Scarborough

Hi Mike,

Impressed or what, ordered tyres on Monday afternoon and received them on the Costa Blanca, Spain on Thursday lunchtime. Well packaged and as advertised.

Thanks Mike and your team I will certainly recommend your Co to my friends.

Best Regards

Howard

Thank you for delivering my order. I purchased all-terrain tyres from you for my ride-on mower. The original factory fitted tyres were cheap two-ply and had degraded, splitting and leaking. I purchased one tyre from you some months ago and this order was for the other three.

I am delighted with my dealings with you.

DELIVERY: I ordered the tyres first thing on Monday and they were delivered the very first thing on Tuesday – that’s incredible service by any standard.

QUALITY: The quality of the tyres is first rate. They are four-ply and far superior to the originals in many ways.

VALUE: Your prices were the most competitive I found. The tyres are good value.

SERVICE: I wanted to make sure that the tyres I purchased matched the one I had purchased months before – you did that.

The 3 tyres (for a ride-on mower) are now fitted and I am very pleased with them. So thank you very much.

It has been good to deal with you: great quality, great prices and great service and I will recommend you to others.

Thanks

Bob Bell

If you wish to use this (in whole or part) as an unsolicited testimonial – feel free to do so.

NOTE FROM THE BOSS...."THANKS DAD" (ONLY JOKING!)

Thank you for so promptly sending a replacement for the valve insert which was missing from the 18.0/70-20 inner tube we purchased from you on invoice number 307698.

I must congratulate you for finding a solution to our inner tube problem. I had searched locally and nationally and nobody else was able to offer us a suitable inner tube.

Thank you again for your excellent service.

With kind regards

David Dunnett

I have received the inner tube I ordered on Tuesday afternoon which arrived here in Harrow at 11am Thursday morning.

You must have some influence in the Postal service. What a quick delivery.

A good tube and an even better delivery service. Many thanks………….Howard German

If the tyres turn out to be as good as the service I will be very pleased.

Thank You Very Much

Regards Mike Fuller

Many thanks, tyre arrived 2 days after ordering, fitted a 1950s colwood motor hoe perfectly.

Couldnt get one anywhere else, will reccommend you to others,

Graham

I slashed the rear tyre of my ride-on mower yesterday lunchtime.

I called two local mower supply/repair shops, neither of them had time to talk to me but promised to call back.

Unhappy with this level of service I found "allterraintyres.co.uk" on the web and ordered my tyre and two inner tubes at about 3.00pm.

The delivery arrived the next morning just before lunch and BEFORE the two mower supply/repair shops had even returned my call.

Now that's what I call real service! I'll be back. Many thanks.

(Whilst I would be more than happy for you to publish this review please don't publish my surname - thanks.)

Hi there,

Received items today, fast & trouble free delivery, hope to do business again.

Thanks & kindest regards,

Chris.

Hi folks,

I ordered 4 quad tyres yesterday and they arrived today!

Just thought I'd say thank you for such a fantastic service. Its much appreciated.

Cheers,

Paul

Hi Mike,

brilliant. Have ordered on-line.

Thanks for quick response,

Regards,

Alastair

I just want to say thank you for your prompt service.

The tyres I ordered on Monday were delivered on Tuesday morning.

Excellant service.

Thank you.

Errol Bristow.

Hi Mike,

Tyres arrived this morning. Great service and thanks for the advice/help.

I will recommend you to my Quadding friends.

Rob

Morning Mike

Inner tube for quad arrived yesterday, prompt professional service.

Could do more of this else where.  Many thanks to you all.

Regards

Bob

Hi Mike,

I have just fitted the 4 Speedracers to my Grizzly. The handling is 200% better on the road now.

Regards

Brent Hall

Sunny and warm Spain!!

hi,

just a quick note to say i recieved a tyre this morning which i ordered on saturday ,size 22-10-8 for my atv ,from now on i will be useing ur compamy for my atv needs ,i am more then happy with the product and the delivery time,

thanks again,

mac

To. Tyre-Rite

Re Order: Mike Williams 2307

Just to say ‘Thank You’ for sending the Tyre Cutter blades so quickly - they have just arrived & you have saved my bacon!

Brilliant service on both our Orders (2281 & 2307) - thanks again.

Beth Williams

Give yourselves a pat on the back.

I just can’t believe how fast my first order with you has arrived.

I ordered the tubes at 1:30 pm and they arrived at 07:30 the next morning.

If I had used a faster delivery option they probably would have arrived before I ordered them.

Many Thanks.

Regards

Pete Riley

thank you for quick delivery of the quad tyres excellent service and well chuffed with quality of tyres.

thanks i will be recomending you to all my mates,

p.tarran

Mike,

Just a line to say thanks for sorting out my mower tyre problem - and crediting the returned tyres.

I doubt you need much in the way of endorsements but your fast, friendly service was much appreciated - I will pass your details on to anybody who needs them, so you may end up with other orders from the opposite end of the country!

Thanks again,

Best regards,

Alastair MacRae

Prompt service as before, thank you.

I'd certainly recommend you!

Thanks Ken Witton

Thanks for your excellent service and speedy despatch on this order.

World class.

cheers,

Dave Allan

Goods arrived safely this morning. Excellent service, thank you.

Nice to deal with a company that has both a great internet presence AND a friendly human interface.

Glad I found you on the internet!

Fred Perkins

Thanks Mike, order received very promptly.

All the best

Alan

Hi all,

The merchandise received promptly and well packaged. Just to say many thanks for your quick response regarding answering queries promptly and the 'personalised' intervention regarding the amending of my order and the sorting out of the payment with regards to incorrect info submitted by me regarding card details which was actioned promptly on the phone

Unfortunately in this day and age, we only hear about things when they go wrong, seldom do we receive praise when things are right, and, more to the point, when  service is exceeded.

My thanks again for your service, catagorised as above, exceeded and appreciated.

Thanks again

Colin

Received the tyre, well pleased!

Quick response, you're "on the ball".

Thanks

Ken Witton

Many thanks for your speedy delivery.

I only phoned up yesterday to complete my order! And I have received my tyres at 11.45 a.m. today.

All the way up from Cornwall. Must be record!!

Many thanks I will certainly use you again.

Eddie Phillips

Mike,

Received your Credit Note on Monday.

Superb service - I know who to recommend!

Regards,

Philip Stevens

Hi

ref :- 1277

Many thanks indeed for my order.

All at your end are to be congratulated for such a fantastic service, less than 24hours after placing my order the goods were on my doorstep!!

WHAT A SERVICE!!

I am not sure how much OKO solution to put into the tyres. I ordered 11 x 400-4 Turf, could you let me know.

Many thanks again.

Brian Hall

Dear Sir,

Thankyou for the very prompt delivery of my first order. The goods were of good quality and far cheaper than local suppliers.

Paul, The Bodyshop.

Dear Sir/Madam,

I placed a small order with you on Tuesday Evening , It arrived Thursday Morning, at 08.30hrs.

For a first time customer, I think this is outstanding service. The items ordered were well packed and they arrived via my A.N.C. Delivery driver in perfect condition.

Please pass on my sincere appreciation to all your staff, and I look forward to many years of 'Happy Shopping' with you.

kind regards

Steve Guest

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